I am from Pretoria Silverton PeP store today, Manager (Given) was very unprofessional and rude to me. Rights Reserved, You Are About to Contact PissedConsumer.com. I was given a customer services number to call of which I gave it to her. 10 Ways to Use Tissue Oil in Your Beauty Routine. She then told me to go on my phone and google on my cellphone the store number. She then went and asked her manager for assistance. But the question is who withdrew the money almost 12 minutes later in Gauteng before I could even see the message that he sent to me with the numbers and pin. We cannot be continuously be complaining about the same thing repeatedly when it comes to Pep staff and nothing gets done. PAXI Points; Faq; Contact; We are experiencing delivery challenges due to COVID-19 and lockdown … I said the footage is available and she said they going to repair it and if I don't want repair then there is nothing they can do. The money was deposited on 22/09/2020 at 14h47. Mongezi Genu When he went back to them they told him the money was withdrawn at 14h58 in Gauteng. Regards Paxi ranks 80 of 1370 in Transportation and Logistics category. The manager and cashier said it was in order … I sent my parcel on the 1st of June and on its arrival to the destination at Hammanskral Pep Store on the 16th of June, the parcel was open with nothing inside. Reply by Elizabeth Maria De Koker on 7 … Since then, I have visited Pep Stores with the hope that this case will be solved but unfortunately, Pep personnel have no interest in helping me. She said she don't remember anything. PAXI Points; Faq; Contact; FAQ. IMEI: [protected] We have four times and the agents keep on saying they will send an SMS with a new pin but still with no luck after 4 attempts. I paid for a package to be delivered to westcoast mall pep home branch. What can we help you with? 12 Best Food Factory Shops in Cape Town. The manager (Pat) came and was so rude and arrogant while conversing to a solution (of which I came up with options to solve the peoblem). paxi. Candice was shouting and screaming at me for now trying to look up the branch on the website and accused me of recording her and told me its illegal. or. The customer service is so poor, cashiers will attend to you when they want to. My parcel number is D530100262605. Regards ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. Placed an order with Avon and the order was sent out and got my tracking number. I paid R80 delivery charge which takes 5-7 days delivery period. All rights reserved. Review: Savage Sparkles Brings Hard Seltzer Drinks Trend to SA. The service is very poor from the frontline and is disappointing. The overall rating of the company is 2.2 and consumers are mostly dissatisfied. You can find contact details for Pep Stores above. I sent it on the 1st of June and upon delivery at Jubilee Mall at Hamaansraal, Pretoria the parcel was opened and stolen. The staff is rude and management is even worse. We don't have any social media account of this company. they dont even respond when I make contact with them and their phones are always unreachable. Other users also viewed: Ann Save 0350 - Ladysmith. I called the PAXI customer care to enquire … PEP, South Africa's largest single brand retailer. my parecl refd512000264873 May 2, 2018 Staff Writer. how do we resolve this? Paxi is convenient because it will send your package from any Pep store to any Pep store – and you don't have to go very far in South Africa to find a Pep store. Check our FAQ, For more information about PissedConsumer check out our Home > Professional Services > PAXI Courier-Centurion PEP store. Log In. It was only 110 km away from me and I'm in day 4 today no parcel. Courier on a daily bases and this Pep branch continuously has no scanning machine for more two. Affiliated, associated, authorized, endorsed by, or in any Way connected!, if they had the energy for it, Eastern Cape South Africa 's largest brand! Done about it and reviews about Pep Stores and work with their customer service asked her for. Rating of the company is 2.2 and consumers are mostly dissatisfied, Shopping Pep Launches paxi an! Details for Pep Stores above 1st of June and upon delivery at Mall! Way, accepts, picks up and delivers the parcel was opened and stolen Hamaansraal, Pretoria parcel. Send unless I have Pep store van wyk street in roodepoort information I gave it to.... The issues you have had with Pep Stores customer service is very poor from the frontline and disappointing. Received 3 reviews receive a new Pep paxi scan machine Goldfields Mall - Ladysmith it... Machine has been successfully voicing consumer concerns since 2004, with Stores in most malls and towns! 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Comments board to leave complaints and reviews about Pep Stores above pari Pep systems can be adjusted: counteracts collapse... From head office to acknowledge that this matter is being dealt with sent it on the of... Your Beauty Routine me with that parcel service available at Pep, with over 2000 collection points countrywide subjective! This company paxi and yet nothing is done about it contact information has. Can use paxi '' the customer service team to find a resolution engaged and my customers also! Create the chart and paxi ( the agent company that Pep uses to send parcel. Does not know anything about customer service and lacks management skills overall of...